Returns & Deliveries


Shipping & Delivery

We ship to the United States, Canada, Australia, the United Kingdom, and select countries across Europe and beyond.

Delivery times vary by destination and shipping method selected at checkout.


Order Tracking

Once your order ships, you'll receive a shipping confirmation with tracking details. Use that information to track your package directly through the carrier.


Delayed or Lost Packages

If your package hasn't arrived within the expected window or appears lost, email us at information@royaltyheadwear.com and we'll help look into it.

We are not responsible for packages lost due to an incorrect shipping address entered at checkout.


Damaged or Incorrect Orders

If you received a damaged or wrong item, contact us at information@royaltyheadwear.com right away. We replace defective or damaged items with the same item after we receive and review the original.


Returns

We accept returns within 7 days of delivery. After that window, we cannot offer a refund or exchange.

To be eligible, your item must be:

  • Unused and in the same condition as received
  • In its original packaging

A receipt or proof of purchase is required to complete your return.

Non-returnable items: Gift cards.

Partial refunds may be issued for items not in their original condition, or damaged or missing parts for reasons not due to our error.


How to Start a Return

Email us at infomration@royaltyheadwear.com with your order details and proof of purchase. We'll confirm next steps.

Return shipping costs are your responsibility and are non-refundable. If a refund is issued, the cost of return shipping will be deducted. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.


Refunds

Once we receive and inspect your return, we'll email you with the outcome. If approved, your refund will be applied to your original payment method. Processing time varies by bank or payment provider.

Haven't received your refund?

  1. Check your bank account.
  2. Contact your credit card company — posting can take a few business days.
  3. Contact your bank.
  4. Still nothing? Email us at information@royaltyheadwear.com.

Questions? Reach us at information@royaltyheadwear.com.

OUR STORY

THE FOUNDERS

In the Summer of 2018, we decided to take a leap of faith. In the most important and busiest year of our collegiate career we decided to try and find solutions to our recurring problems with our durags. We wanted to focus on three main points of improvements: convenience, compression and comfort.

Ambassador Product black silky durag by Royalty Headwear with long tail and logo on back, ideal for wave maintenance and hair protection.

ROYALTY RAG

With this as our focus, we developed the first and only one string durag, called the Royalty Rag. This durag for men is made of a silky fabric with velcro on the strap. This spin on the traditional durag astronomically decreases the time spent trying to apply your durag while also increasing compression and decreasing scalp and forehead irritation.

Royalty Headwear Premium Wave Cap

ROYALTY CAP

From here we were inspired to continue creating new and better products. We improved the traditional compression cap, by adding a comfortable elastic band that increases security and still easily fits under beanies and hats. The Royalty Cap is a convenient and simple means to maintain your waves.

3 IN 1 CLIPPER Guard

The Royalty Clipper Guard is the first 3 in 1 Clipper Guard. No more hassle of switching between different guards to achieve the perfect style! With our clipper guard, versatility is at your fingertips. It offers you three different cutting lengths (1.5mm, 3mm, & 4.8mm) in one convenient attachment.

Ambassador Product black satin bonnet by Royalty Headwear, worn by smiling woman, ideal for protecting hair overnight or during styling.

ROYALTY BONNETS

We are inspired to continue creating new and better products. Our first two years we continually heard from women saying that they wanted us to create bonnets. Big Bonnets, Silk Bonnets, Bonnets that never slide off. So, that's exactly what we did. We create a jumbo bonnet, and satin bonnet and a non slip bonnet all in one.